Returns & Exchanges

We will gladly refund or exchange any faulty or damaged item within 30 days from the purchase date. All items must be returned in original condition and in the original packaging. 

Unfortunately, we are unable to offer a refund or exchange for change of mind.

For returns and exchanges, please send us an email at info@oneecostep.com.au and our team will assist you. The return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment.